Payment Settings
This is where you configure the payment link and/or payment page.
Cybersource provides two options – Unified Checkout or Secure Acceptance. Select one and complete the Cybersource configuration details as requested.
Note: You may have access to the Cybersource administration portal or may be managing your Cybersource access via your merchant bank. The steps below show how Cybersource details must be set up on the Clickatell Portal. If you do not have a Cybersource admin portal account, please reach out to your merchant bank for these details.

For Unified Checkout, the payment page will be hosted by Clickatell.


- 1.Select Unified Checkout
- 2.Merchant ID: The "Merchant ID (MID)" configured on your Cybersource account that you would like to use to accept payments using the Chat 2 Pay service
- 3.Transaction Type:
- Sale: If all transactions using the C2P platform must result in a credit/debit card authorization and payment acceptance
- Authorization: If all transactions using the C2P platform must only result in a credit/debit card authorization. This is used in scenarios where you would like to place a hold on your end-user’s card.
- 4.Secure Acceptance Profile ID: The “Profile ID” configured to your selected MID, found in the Cybersource portal. You can access it via the following steps:
- Navigate to Payment Configuration -> Secure Acceptance Settings
- Click on the 3 icons of your selected MID
- View Profile
- Select the Profile ID
- 5.Secure Acceptance Access Key: The “Access Key” configured to your selected MID, found in the Cybersource portal. You can access it via the following steps:
- Navigate to Payment Configuration -> Secure Acceptance Settings
- Click on the 3 icons of your selected MID
- View Profile
- Create or View an existing Key
- 6.REST API Key and REST API Secret Key: The “REST API Key and Shared Key” configured to your selected MID, found in the Cybersource portal. You can access it via the following steps:
- Navigate to Payment Configuration -> Key Management -> Generate Key
- Select REST API Key Type
- Click the Generate Key button
- 7.Merchant Descriptor: This is the name that appears on both a merchant's and a customer's bank or credit card statement when a customer makes a purchase from the merchant.
- 8.Configure your Payment Page (i.e., the page where your end-user will add a new credit/debit card or select one from a wallet). PLEASE NOTE: These settings must align with your payment settings on Cybersource.
8a. Payment Options:
- Manual Card Entry: If you want to allow end-users to add a new card
- Click to Pay: If you want to allow end-users to save cards and retrieve cards from the wallets – Visa Click to Pay and MasterCard Click to Pay.
8b. Card Network: Select the types of card networks you would like to enable
8c. Country: Select the countries where credit/debit card processing is allowed
8d. Locale: Select the language your payment page must appear in.
8e. Default Currency: Select the currencies that the payment page must support
8f. Additional Currencies: Select additional currencies the payment page must support
8g. Request email, phone, shipping address: Enable the payment page to ask for these details. These are generally recommended only if you have activated Cybersource’s Decision Manager or require a shipping address. Please note, the more information an end-user must provide, the higher the chances of payment abandonment.
9. Billing Type: Select whether your customer should type in their billing details as part of the checkout experience. This applies to our current Cybersource integration.
- Full - requires customers to input all their billing details
- Partial - first name, last name and postal code required from customers
- None - only first and last name required from customers
10. Payment Page Styling: Upload a logo that appears on the Order Summary page displayed to your end-users.
For Secure Acceptance, the payment page must be hosted by you (the client) or by Cybersource

- 1.Select Secure Acceptance
- 2.Merchant ID: The "Merchant ID (MID)" configured on your Cybersource account that you would like to use to accept payments using the Chat 2 Pay service
- 3.Secure Acceptance Profile ID: The “Profile ID” configured to your selected MID, found in the Cybersource portal. You can access it via the following steps:
- Navigate to Payment Configuration -> Secure Acceptance Settings
- Click on the 3 icons of your selected MID
- View Profile
- Select the Profile ID
- 4.Transaction Type:
- Sale: If all transactions using the Chat 2 Pay platform must result in a credit/debit card authorization and payment acceptance
- Authorization: If all transactions using the Chat 2 Pay platform must only result in a credit/debit card authorization. This is used in scenarios where you would like to place a hold on your end-users’ card.
- 5.Default Currency: Select the currencies that the payment page must support
- 6.Additional Currencies: Select additional currencies the payment page can support
- 7.Secure Acceptance Access Key: The “Access Key” configured to your selected MID, found in the Cybersource portal. You can access it via the following steps:
- Navigate to Payment Configuration -> Secure Acceptance Settings
- Click on the 3 icons of your selected MID
- View Profile
- Create or View an existing Key
- 8.Secure Acceptance Secret Key: The “Secret Key” configured to your selected MID, found in the Cybersource portal (Payment Configuration > Secure Acceptance Settings > Select MID > Create or select an existing Key > View Key)
- 9.REST API Key and REST API Secret Key: The “REST API Key and Shared Key” configured to your selected MID, found in the Cybersource portal. You can access it via the following steps:
- Navigate to Payment Configuration -> Key Management -> Generate Key
- Select REST API Key Type
- Click the Generate Key button
- 10.Merchant Descriptor: This is the name that appears on both a merchant's and a customer's bank or credit card statement when a customer makes a purchase from the merchant.
Last modified 5mo ago