Chat 2 Pay User Guide

Linking WhatsApp & SMS

Note: If you have a prepaid account, you need funds in your account balance to send messages on your channels.
You can see your balance in the top right corner of the screen. Top up your balance if needed.
To use the Chat 2 Pay service via a channel such as SMS or WhatsApp, go to My Workspace -> Chat 2 Pay.
Select the configuration you want to link to the channels.
Click "Link channels".
Select the channel and setup you want to link to Chat 2 Pay. You can remove or add more channels later.
Complete additional configuration as prompted.
Now you can enable the Chat 2 Pay functionality on the channel using the Enabled/Disabled toggles.