Chat Desk User Guide

Manage users

To manage your Chat Desk users, log into your Clickatell Portal and click on the profile icon in the top right.
Select 'User Management'.
All the users in your Clickatell account are listed alphabetically in a table with their role and status.
To view or update a specific user, select the user from the table.
You can:
  • Edit the user's name and surname
  • Add/remove roles for this user
  • Delete/resend the invite
  • Delete the user (e.g., employees that are no longer in the organization)
Click 'Save' when you are happy with your changes.