If you require help at any stage, simply click on the question mark icon in the top right of your screen. From here, you can access the following additional information:
  • User Guide - quick access to this user guide
  • FAQs - find answers to some frequently asked questions
  • Developer Documentation - visit our Developer Knowledge Base for more technical, developer-focused information such as how to use our APIs and how to get started with our products and channels
  • Ask us a question - contact our support team directly with a custom question
Throughout the portal, you will also find in-line help in the form of question mark icons as shown below. Clicking on this icon opens a tooltip with additional information. Click on 'Need more help with this item' to send a custom question about the item directly to our support team.
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