Adding Chat Flow

Available on our Interact and Transact packages
Chat Flow is an easy-to-use web-based application that allows you to quickly and collaboratively design and deploy conversational experiences across multiple chat applications and connect it to your organization’s core functional APIs.
For more detailed information on how to use the Chat Flow application itself, see the Chat Flow User Guide.
Navigate to Products & Services -> Products -> Chat Flow.
Click +Activate product.
This adds Chat Flow as a product on the My Workspace tab.
Click + Activate Product to add Chat Desk to your workspace.
On the My Workspace tab, select the Chat Flow card.
To use Chat Flow, you need to purchase a subscription first.
Cick "Subscribe" and follow the prompts to purchase.
Once you've purchased a subscription, you can launch Chat Flow in a new tab from My Workspace --> Chat Flow.
You can also link channels from here.
Note that you require at least one other Chat Flow admin user in order to approve and deploy your flows. To grant more users access to Chat Flow, refer to this section of the user guide.
If you have only one user, please contact our Support Team for assistance.
For more information, see: