Activate Chat Flow

For more detailed information on using the Clickatell User Portal, see the Clickatell Portal User Guide.

To activate Chat Flow as a product on your account, click on the Chat Flow icon under Products on the Products & Services --> Explore page. Click on the '+Activate product' button. This will add Chat Flow as a product under the My Workspace tab.

In the My Workspace tab, select the Chat Flow card.

If you have a prepaid account, you need to purchase a subscription first before you can enable Chat Flow. Click on the 'Purchase Subscription' button and follow the prompts to complete your purchase.

Once a subscription has been purchased, you can launch Chat Flow in a new tab from My Workspace --> Chat Flow.


If you have a postpaid account, you will not be able to self-provision Chat Flow. Instead, you have to click the 'Contact Sales' button and the Clickatell Sales Team will gladly assist you.