The Input node asks the end-user for information that they must enter as text input (e.g. words, dates, numbers). This user input is then saved as a variable that can be referred to in other nodes in your flow.

If you require the input to be in a specific format (e.g. a date), remember to guide the user by specifying the required format. To enable a user to cancel their current action and return to a defined step, you can specify the input that will cause the cancellation as well as the cancellation message that will be displayed to the user.

When asking the user for sensitive information that you do not want in the chat, the 'Sensitive' box should be checked. This will ensure that the data is captured via an external URL.

Setup of an Input node