Find configuration details - Zendesk Support

If you haven't added an OAuth Client in Zendesk Support for this integration yet, please refer to this page first.

When you add a new Zendesk Support configuration, there are four required fields you have to complete in the Clickatell Portal:

1. Configuration Name

• Give a name to your integration so you can easily identify it.

• This can be anything (max. 30 characters).

2. Host Name

• Your Host Name is unique and is the first part of your URL when logged into Zendesk Support up until the .com/.

• Copy this part of the URL over to the Clickatell Portal as the Host Name.

• Example: https://clickatell.zendesk.com/

3. & 4. Client ID and Client Secret

To find the Client Secret and ID:

• Log in to your Zendesk Support account.

• Go to the Admin Center.

• Go to Apps and Integrations -> Zendesk API -> OAuth Clients.

• Select the OAuth client you want to integrate with from the list.

• Scroll down to find the Unique Identifier and Secret.

• Copy and paste it to the Client ID and Client Secret fields in the Clickatell Portal.