Keywords: This feature allows you to
Trigger Workflows: Setup up to 10 keywords against every workflow. If these keywords appear on their own or within a phrase in your chat application, the associated workflow will be triggered.
Fork Workflows: Setup upto 5 keywords in a menu node that forks into multiple workflow paths. If these keywords appear on their own or withing a phrase in the menu node, the associated workflow fork will be triggered.
How to use the Keywords feature ? Find out here https://clickatell-transact.gitbook.io/project/keywords/using-keywords
Additional Encryption Capabilities: In addition to Hash algorithms available on the action node Encrypt, users can now access
How to use this feature ? Find out here (Link TBD)
Menu Node - External Link: This new menu node allows you to call an external web URL and allow the URL to return a single variable result. Per the result, you may choose to (a) Fork into a new action or menu node (b)Trigger another workflow
This Menu Node can be used in the following sample scenarios:
Create an out-of-band authentication module using a web URL
Hand-over end-user communication to another channel triggered via a Web URL - example: a web-based chat or VOIP call into an IVR
How to use this feature ? Find out here https://clickatell-transact.gitbook.io/project/menu-nodes/menu-nodes-external-link