Add Campaign Manager

Campaign Manager is an online tool that allows you to create a custom SMS campaign within minutes, with no coding or developers required.

Your billing details need to be set up before you can enable Campaign Manager on your account.

1. Navigate to Products & Services -> Products -> Campaign Manager.

2. Click +Activate product.

   • This adds Campaign Manager as a product on the My Workspace tab.

3. On the My Workspace tab, select the Campaign Manager card.

4. Click Enable Campaign Manager.

5. Enter the required details and click Submit.

6. Launch the Campaign Tool by navigating to My Workspace --> Campaign Manager and clicking Go to Campaign.

Alternatively, when adding a new SMS setup:

1. Select Campaign Manager in Step 1 where you select how you plan to use your new SMS channel.

   • If you haven't activated Campaign Manager, you are asked to provide a business name, industry, and location.

   • Click the Complete button.

2. Click the Go To Campaign button to launch Campaign Manager in a new tab.

3. From here you can create, schedule, and manage your campaigns.

In Campaign Manager, you can use the left navigation panel to access settings and tools for your campaign:

• Dashboard - step-by-step walkthrough to set up a new messaging campaign; provides shortcuts for often-used actions

• Groups - group your contacts into customer segments and configure campaigns for each group

• Contacts - import and manage your contacts and view useful data about your contacts

• Campaign - create a new campaign and a campaign queue group/contact; create and re-use campaign templates

• Calendar - view and manage all your scheduled campaigns; click on a specific date to schedule a message that will then be sent on that specific day

• Tools

  • Short Links - create short links from any URL you want to add to your campaign message to minimize the number of characters used; view existing short links and their click-through rate

  • Non-GSM Character Checker - ensure that your message contains only GSM characters; messages containing non-GSM characters are limited to only 70 characters

• Logs - use the 'Actions' drop-down to view your SMS Outbox and SMS Inbox; you can view all messages that were sent or are scheduled to be sent and their statuses, as well as view and reply to all messages received

• Preferences - edit settings such as company name, timezone, incoming SMS alerts, new subscriber alerts, etc.

• Logout - Log out of your Clickatell account