System Error Codes

This section provides insight into Chat Flow's system error codes. Each of these error codes are associated with a cause, providing flow-builders the ability to debug flows.

System Terminology

ItemDescription

Engine

Chat Flow back-end; controls transportation of inbound & outbound content

Gateway

Flow Config

This represents issues relating to flows being incomplete or incorrectly built

WhatsApp Adapter

Channel adapter for the WhatsApp channel; controls inbound & outbound transportation of messages between the user and the workflows developed on Chat Flow

Error Codes

CodeDescriptionCauseLocation/Service

CT01

Non Recoverable Error

Error constructing response in Engine, or next step is not found

Engine

CT02

Non Recoverable Error

Session is missing when preparing response in Flow Engine

Engine

CT03

Generic Gateway Error

Unhandled error on incoming request to Gateway

Gateway

CT04

Missing Next Step

Next step missing in flow

Flow Config

CT11

Read Timeout

Timeout between our services

Gateway

CT12

Read Timeout

Timeout between our services

Engine

CT21

Unhandled Error

Unhandled Error Occurred

Engine

CT22

Unhandled Error

Unhandled Error Occurred

WhatsApp Adapter

CT40

Session Closed

Session being referenced has already been terminated

Gateway

CT51

Unhandled Http Response

Unexpected/Unhandled response. i.e. missing "other" case in flow

Flow Engine/Flow Config