System Error Codes
This section provides insight into Chat Flow's system error codes. Each of these error codes are associated with a cause, providing flow-builders the ability to debug flows.
System Terminology
Item | Description |
---|---|
Engine | Chat Flow back-end; controls transportation of inbound & outbound content |
Gateway | |
Flow Config | This represents issues relating to flows being incomplete or incorrectly built |
WhatsApp Adapter | Channel adapter for the WhatsApp channel; controls inbound & outbound transportation of messages between the user and the workflows developed on Chat Flow |
Error Codes
Code | Description | Cause | Location/Service |
---|---|---|---|
CT01 | Non Recoverable Error | Error constructing response in Engine, or next step is not found | Engine |
CT02 | Non Recoverable Error | Session is missing when preparing response in Flow Engine | Engine |
CT03 | Generic Gateway Error | Unhandled error on incoming request to Gateway | Gateway |
CT04 | Missing Next Step | Next step missing in flow | Flow Config |
CT11 | Read Timeout | Timeout between our services | Gateway |
CT12 | Read Timeout | Timeout between our services | Engine |
CT21 | Unhandled Error | Unhandled Error Occurred | Engine |
CT22 | Unhandled Error | Unhandled Error Occurred | WhatsApp Adapter |
CT40 | Session Closed | Session being referenced has already been terminated | Gateway |
CT51 | Unhandled Http Response | Unexpected/Unhandled response. i.e. missing "other" case in flow | Flow Engine/Flow Config |