Account details

View and edit account details

To view and edit your account details, click the profile icon in the top right of your screen and select Account Details.

Update your account details and click Save Changes.

Account Package Information

Only available on Connect, Interact, and Transact.

You can view the details of the account package you are on (Connect, Interact, or Transact).

Select the Account Package tab to see what is included in your package and what your current usage is.

Support Package Information

View a clear breakdown of your service level agreement (SLA) with Clickatell. Select the Support Package tab to see what is included in your support package.

Close your account

Only applicable to Connect Lite.

If you are the account owner, you can also close your account from here.

In the bottom right, there will be a Close Account button (only if you are the account owner). Click the button and confirm whether you want to close the account.

IMPORTANT:

  • Once closed, your account cannot be reopened.

  • All subscriptions and account balances are lost when you close your account.

  • Only account owners can close an account.

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