Apple Messages for Business
Apple Messages for Business (AMB) is a service that allows businesses to communicate directly with their customers using the Messages app. Businesses can also use the full power of Apple’s messaging framework to help customers resolve issues, schedule appointments, make purchases, or make payments with Apple Pay.
Every Apple Messages for Business implementation requires Apple’s review and approval and will require both live agent and automated support capabilities. This means that Apple Messages for Business requires both Chat Flow and Chat Desk from the Interact package.
✨Benefits of Clickatell’s Apple Messages for Business
Easy setup and management of rich and interactive customer journeys.
Integrated solution allowing re-usability of integration across multiple touchpoints.
Ability to manage both automated and assisted journeys through one platform.
Seamless updates with new version releases requiring no investment or development funding.