Payments in Messaging

Send a link, get paid.

Available on Transact.

Clickatell enables payments in messaging through our Chat 2 Pay capability that is included in the Transact package.

💸 What is Chat 2 Pay?

Chat 2 Pay provides a convenient way to accept payments from your customers in their favorite messaging channels.

It allows you to send a payment request to your customers via an SMS or WhatsApp message. Clicking the URL embedded in the message opens a secure payment page where they can add a new or use a saved credit/debit card. This card is then used when you process their payments via your payment processor/gateway.

With our Clickatell-hosted checkout page and our innovative tokenization and customer profile feature, we enable frictionless and secure in-channel, reply-based payments that are optimized for conversion and repeat purchases.

See our Chat 2 Pay User Guide for details about using our in-channel payment capability.

💬 What channels & applications are supported?

Businesses can deliver in-channel payment experiences using the following channels and applications:

🔑 What features are included?

  • Robust, enterprise-grade Chat 2 Pay node, extension, and integration.

  • Payment link sent via SMS or WhatsApp channels through integration to Clickatell.

  • Secure, hosted, responsive checkout page that collects data directly from the customer and processes their payment.

  • Tokenization of customer card data to facilitate in-channel payments, removing the requirement for a checkout process for subsequent payments.

  • Compliant with 3DS1 and 3DS2 protocols.

Please contact our Sales Team about how you can bring chat commerce to life!

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