Reporting & Analytics

Available on Connect, Interact, and Transact.

Depending on the package you are on, you get access to the following reports:

• Messaging channels (all packages)

• Agents (Chat Desk) (Interact, Transact)

• Bots (Chat Flow) (Interact, Transact)

• Integrations (Interact, Transact)

• Payments (Chat 2 Pay) (Transact)