Payments (Chat 2 Pay)
Available on Transact.
You get access to the following Chat 2 Pay-specific reports in the Clickatell Portal:
These reports can be downloaded as PDFs. If any filters were applied, only the filtered results are exported.
Where applicable, view Definitions for terms used in the reports via the button in the top right.
Full Analytics
Get an overview of the Chat 2 Pay activity on your account. You can view it for a selected date range, channel, and/or integrator.
At the top of the report, you'll see various metrics providing a summary of how Chat 2 Pay is performing.
Metrics include:
Number of successful payments, their value, and the success rate.
Number of unsuccessful payments and their value.
Payment link click rate.
Month-on-month growth rate of active customers.
Percentage of returning customers.
The report can be downloaded as PDF by selecting Download Report in the top right. If any filters were applied, only the filtered results are exported.
View Definitions for terms used in this report via the button in the top right.
Scrolling down, you'll find graphs presenting the data in a more visual way.
