Interact

Enable contextually relevant customer engagement through two-way conversational messaging.

Interact provides the conversational capabilities of the Chat Commerce Platform.

It includes everything offered in Connect as well as additional features and applications that enable rich conversational messaging exchanges through automated app-like messaging experiences, chatbots, menu trees, and live agents.

✅ Interact enables businesses to:

Enrich the Customer Experience - Delight your customers with innovative, intuitive automated user journeys. Enable more customer self-service and reduce the frustration associated with contact centers. Reach and serve your customers at any time, wherever they find themselves in the commerce lifecycle.
Streamline Business Operations - Turn conversations into conversions through automation and live agent support delivered on messaging channels.
Reduce Costs While Increasing Revenue - Dramatically reduce operating costs and the cost required to serve the customer by providing alternative channels of communication.
Accelerate Digital Transformation - Create user journeys that bridge the gap between customer expectations and seamless delivery of innovative business services on more cost-effective channels, driving more engagement and revenue.

🚀 What do I get?

With the Interact package, you get access to the following applications and capabilities on the Clickatell Chat Commerce Platform:

✨ What else is included?

On the Interact package, you also get:

A dedicated customer account manager.
Year-round technical and operational support.
Guaranteed 99.98% uptime.
Real-time reporting dashboards.
Frequent performance updates and feature enhancements such as new channels or new integrations.

Compare our packages or contact our Sales Team to find out more!