Automated Messaging
Build meaningful conversations with your customers using Chat Flow.
Clickatell enables automated messaging through our Chat Flow application that is included in the Interact and Transact packages.
🖇 What is Chat Flow?
Chat Flow is an easy-to-use web-based application that allows you to quickly and collaboratively design, build, and deploy automated conversational experiences across multiple chat applications and connect them to your organization’s core functional APIs.
Chat Flow provides app-like experiences to your customers without the need for them to download another app. It allows you to deliver powerful functionality from right within your customers’ trusted chat app.
See our Chat Flow User Guide for details about using the application.
💬 What channels are supported?
Businesses can chat with their customers on the following messaging channels:
USSD (Available in certain regions only.)
🔑 What features are included?
Drag-and-Drop Canvas
API Orchestrator
Keywords & Shortcuts
Previewer (Emulator)
Workflow Management & Approvals
Channel Management (Routing)
Regular Expression Management
Environment Management
Reporting & Analytics
Custom Variable Management
3rd Party Integration (CRM Integration)
Contact our Sales Team to find out how Chat Flow can help you serve customers quicker and more efficiently!
