Add & manage WhatsApp business profiles
A Business Profile is what your customers use to communicate with your business and is linked to a specific profile name and number.
If your business is verified, you can add up to 25 Business Profiles to a WhatsApp Account.
For every new Business Profile, you'll be required to go through the same process as stipulated here.
You can use your Business Profile to interact with end-users only once:
Your profile name and number have been approved and verified
You've purchased a subscription, and
You've connected the Business Profile to an API that has been promoted to the Production environment.
Adding a new Business Profile
Navigate to My Workspace --> WhatsApp.
Select the account to which you want to add a business profile.
Click '+ New Business Profile'.
Follow the steps as prompted by the setup wizard.
Manage your Business Profiles
View and manage your business profiles by navigating to My Workspace --> WhatsApp.
Select the WhatsApp Account from the table.
Select the Business Profile from the table.
This opens the WhatsApp Profile Details page.
From here you can:
View your Profile and Business details.
View and test the connected API, or connect an API if you haven't done so yet.
You can connect an API to the business profile only once a subscription has been purchased and the profile is active.
View the details about and manage your subscription.