Get Business Verified
Businesses can start using their APIs even though they are not business verified.
However, it is strongly recommended that a business get verified. If a business is not business verified the following limitations apply to their accounts:
You can only have two business telephone numbers per WhatsApp account.
You can only send 250 business-initiated templated messages within a 24 hour period.
You can receive unlimited user-initiated messages.
To Business Verify and remove these limitations, follow the steps below.
Business Verification takes 1 to 5 business days.
Step 1: Go to Facebook Business Manager (https://business.facebook.com)
Step 2: If you already have one, select your business account. If you do not have a Facebook Business Manager account, you can create one by visiting https://business.facebook.com/create.
Step 3: On the left navigation, click ‘Business Settings’.
Step 4: From the ‘Business Settings’ page, go to ‘Security Center’ on the left navigation.
Step 5: Click on ‘Start Verification’.
Step 6: Complete your Business Details in the next form.
For more information, you can also refer to this page.
Required documentation
Legal Name Document – one of the below documents – Business Registration (BR) – Company Incorporation Certificate – Tax/VAT Certificate
Address Proof Document – one of the below documents – Bank Account Statement – Utility Bill (Phone/Electricity Bill)
There might be additional documentation required depending on your country of residence. This will be outlined when you enter your business verification information.
Why would your business verification be rejected?
Legal Name Document & Address Proof Document have different addresses
Please make sure all documents have the exact same address
Business Legal Name is not mentioned on the website submitted
It is advised to mention your company’s legal name in the footer of your website
Business Email Address not used during verification
It is advised to use the business email address for Facebook Business Verification